Shipping & Delivery

Processing Time

Orders placed before 12pm PT, Monday through Friday, excluding holiday), will begin processing the same day. Orders placed after 12pm PT will begin processing the following business day. All orders are processed within 1 to 2 business days after card authorization.

While we strive to do our best to ensure your order is delivered on time, we cannot guarantee delivery and are unable to be held responsible for conditions beyond our control, such as severe weather, service interruptions, etc.

Please keep in mind that from time to time we will get back-logged during holiday time periods and sale time periods, and during this time order processing could take longer than our standard processing time. If you have any questions about your order, please check your order online or please contact our Customer Care Team and we will be glad to help answer any questions.

Order Confirmation

Once your order has been submitted, your credit card will be authorized, and you will be charged for all items including shipping costs. Upon submitting your completed order, you will receive an email notification confirming your order.

Shipping Rates

Domestic Shipping

Shipping Method	Shipping Time	Price
Standard Ground Shipping	1 to 5 business days	$7.95 USD
Standard Shipping (APO/FPO)	2 to 9 business days	$7.95 USD
Standard Priority Shipping (Alaska/Hawaii)	2 to 3 business days	$7.95 USD
FedEx 2Day	2 to 3 business days	Calculated at checkout
FedEx Priority Overnight	1 to 2 business days	Calculated at checkout

International Shipping

Shipping Method	Shipping Time	Price
DHL Worldwide Express	Calculated at checkout.	Calculated at checkout .

*Please Note: Business days are Monday to Friday. Saturday and Sunday do not account for business days. *We cannot deliver to a PO Box and shipping options for PO Boxes are not available. Please provide a valid complete street address.

Shipping to Military or Diplomatic Addresses

For delivery to APO,FPO and DPO addresses, we can only ship via FedEx SmartPost during this time. We do not provide return labels nor provide reimbursement for return labels from APO, FPO and DPO addresses.

Shipping to Hawaii and Alaska

For delivery to Alaska + Hawaii, our only available option for Standard Shipping is 2-Day Priority to ensure deliverability and shipping cost will reflect standard shipping cost.

International Shipping

The purchase of E-Gift Cards and Add-on Donations are not available for international orders. Returns/Exchanges are also unavailable for international orders.

Qualify for Free Shipping!

We offer FREE Standard Shipping for orders with a subtotal of $100 USD and over! For orders with a subtotal exceeding $200 USD and over, we will upgrade your Free Standard Shipping to Free 2-Day Priority Shipping. If you’re a Loyalty Rewards Member, you automatically qualify for Free Standard Shipping (with no cart minimum) once you’ve achieved the following tiers: Embrace, Enhance, and Elevate. *Free shipping offer is only available for orders shipping within the U.S. and orders shipping internationally are ineligible for free shipping.

Delivery Policy:

If you refuse delivery of your order, the order will be returned to our distribution center, and you will receive a refund for the merchandise and tax from your original payment. Once your return has been received and processed at our Returns Center, your refund will then be issued. Shipping charges are nonrefundable.

Holidays: