We're actively following the latest developments about Covid-19. We want to keep you informed about how the situation will impact your orders and returns with Democracy Clothing, so follow this FAQ for current updates.
Democracy is fulfilling orders and processing returns five days a week except holidays, following strict safety and social distance guidelines. Thank you for your patience. We will continue posting regular updates as they come.
- Customer Service teams are working remotely from home during this situation and will be available to process refunds to unshipped orders. Please use our contact form to email us click here.
Thank you for your patience. We will continue posting regular updates as they come.
Shipping & Processing Time
If orders are placed before 12pm PST, Monday through Friday (excluding holidays), our warehouse will begin processing the same day. For orders placed after 12pm PST, we will begin processing the next business day. We process all orders within 1 to 2 business days after credit card verification.
While we will do all we can to ensure your order is delivered on time, we are unable to be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
Please keep in mind that from time to time we will get back-logged during holiday time periods and sale time periods, during this time order processing could take longer than our standard time frame. If you have any questions about your order, please check your order online or please contact our Customer Care Team and we will be glad to help answer your questions.
Shipment Payment Authorization
As you submit your order your credit card will be charged for all items and shipment costs and an email notification will be sent.
P.O. Boxes & Military Addresses
For delivery to P.O. Boxes or APO/FPO military address you must select Fedex Smart Post / Standard Delivery for the shipment. We do not provide return labels nor provide reimbursement for return labels from APO/FPO addresses.
Shipping to Hawaii & Alaska
For deliveries to Alaska + Hawaii, select 2 Day Air or Overnight Air for expedited delivery.
For standard delivery select Fedex SmartPost
Shipping Internationally
For deliveries outside the United States of America, Democracy does not currently ship to any international address.
Shipping Holidays
Democracy Clothing and its carriers will not be shipping or delivering on the following holidays / day the holiday is observed:
- New Years Eve
- New Years Day
- New Years Day Observed Jan 3rd, 2022 (Democracy closed, we do not ship orders or process returns this day)
- Martin Luther King Jr Day
- Presidents Day
- Good Friday
- Memorial Day
- July 1, 2022 Company Holiday (Democracy closed, we do not ship orders or process returns this day)
- Independence Day
- Labor Day
- Thanksgiving Day
- Day After Thanksgiving (Democracy closed, we do not ship orders or process returns this day)
- Christmas Observed Dec 26th, 2022 (Democracy closed, we do not ship orders or process returns this day)
Delivery Policy
If you refuse delivery of your order, the order will be returned to our distribution center and you will receive a refund for the merchandise and tax paid. Shipping charges are nonrefundable.
Shipping Options
Free ground shipping via Fedex SmartPost or UPS SurePost is automatically applied during checkout on all orders over $100 within the continental U.S.
For all other shipping, the rate is based on the weight and delivery address. This includes expedited shipping. Delivery costs are provided at checkout. Please see the chart below for more details.
Fedex SmartPost or UPS SurePost (Ground via USPS)
Typical delivery is within 5-9 Business Days* (with USPS delays some packages are delayed up to 5 Business Days)
Orders to AK, HI, will be delivered within 5-12 Business Days*
*We cannot guarantee delivery dates as delivery depends on Fedex, UPS &/or USPS.
Fedex or UPS Ground
Typical delivery is within 3-7 Business Days*
Orders to AK, HI will be delivered within 5-12 Business Days*
*We cannot guarantee delivery dates as delivery depends on Fedex or UPS.
Fedex or UPS 2 Day
For orders placed by Noon PST, Typical delivery is within 2-3 Business Days*
Orders to AK, HI will be delivered within 2-4 Business Days*
*Fedex or UPS does not provide 2 Day Delivery to all addresses, If your location is remote Fedex or UPS 2 Day option may not be available to you. We cannot guarantee delivery dates as delivery depends on Fedex or UPS.
Fedex or UPS Overnight
For orders placed before Noon PST, Typical delivery is Next Business Day*
*For orders placed & confirmed by Noon Pacific Standard Time. For orders placed after Noon Pacific Standard Time add additional day for processing and delivery. Fedex or UPS does not provide Overnight Delivery to all addresses, If your location is remote Fedex or UPS Overnight option may not be available to you. We cannot guarantee delivery dates as delivery depends on Fedex or UPS.
*Business Days are considered Monday to Friday. We do not ship on Saturday or Sunday. Fedex, UPS and/or USPS delivery is based on their delivery days and the service selected.